A Virtual Assistant is basically a Personal Assistant that works from another office. It really isn’t too different from having your own PA, sitting a few desks away from your office. We find that our clients all have different ways of communicating – it all works for us, if it works for you.

You can send us your work instructions:

  • By email
  • Drop it off at our office at 430 Little Collins Street
  • For our Maroondah area clients, we can pick it up from your home or office as required, or on a regular day each week
  • Courier or mail it to us
  • Have a tray on your desk marked ‘VA’ – put everything you need done in the tray (sticky notes, scribbled notes, letters to be replied to etc) and empty the tray into a manilla folder or envelope and send it to us
  • Dictate the instructions and send us the audio file on CD/DVD or USB – or upload it onto our website

There are many ways in which this set up can work for you – you will be surprised at how quickly you notice the increased hours of free time you will have. You can do those things you didn’t have time for before this moment. Going to the gym, shopping, relaxing, spending time with your children – you will notice the difference in your stress levels once you off-load some of your admin burden.

Response Times

We will respond to your work request on the same day – usually within the hour, but sometimes it may be later that day. We ask that our clients be clear but reasonable about their workload deadlines. If something is more urgent than another thing, specify that on the work request. It helps us if we know what you need us to do for you and by when.

Rates

$42.00 per hour (including GST)

What can we help you with?

Business correspondence 
Database management 
Training administration 
Event planning 
Project management – coordinating your office move
Research 
Word processing 
Transcription 
Desktop publishing – logos, newsletters, flyers, leaflets
Appointments & scheduling 
Business start-up support 
Coordinate your printing 
Any general admin tasks!

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